We have experienced consultants in different technologies looking out for a projects. Please do let me know if you come across any of the suitable contract opportunities to my consultant.
RAVIKUMAR
UX/UI/Product Designer
| Contact: +7323132517 | |
| Mail: kartheek@techsmartglobal.c
om | |
SUMMARY:
Designer with 10+ years of design experience in multi-domain (eCommerce, Banking & Finance, Insurance, Healthcare, and Technology) with a project management, data visualization and strong user centered design process methodologies.
I strongly believe that deep intellectual design thinking, and strong user experience design processes are the key ingredient for any product success.
I'm passionate about solving complex design problems and helping organizations to build better products that delights for users. Also, Excellent collaborator, leading strategy, production of UX/Visual deliverables and best practices. Extensive experience in a/b testing, feasibility/user testing, rapid iteration, and Agile methodologies.
AREA OF EXPERTISE:
Project management, design lead, user-centered design process which includes business requirement analysis, user research, contextual research, competitive analysis, quantitative survey, UX strategy, data analysis, data visualization, persona creation, Information architecture, sitemaps, task Flow, user journey, low/high fidelity wireframes, rapid prototypes, visual design, mobile first responsive design, mobile app design, enterprise application design, design systems, digital library, & redlines.
TECHNICAL SKILLS:
Sketch, Adobe XD, Figma, Framer, UxPin, Axure Pro, InVision, Zeplin, Anima, Marvel, Principle, Miro, LucidChart, Adobe Photoshop, Adobe Illustrator, and Adobe Fireworks, HTML, CSS, JavaScript (basic).
EDUCATION:
Bachelor of Engineering
Madras university / K.S.R College of Technology, 1997 - 2001, Tamil Nadu, India
Digital Design - Professional in Multimedia (PIM)
Arena Multimedia Institute, 2002 - 2003, Tamil Nadu, India
DESIGN PATENTS:
eBay - Tablet Web Browsing - Product design patented by the client.
A first non-textual input of the non-textual navigation sequence that indicates a selection of a category is received from the mobile device.
PROFESSIONAL EXPERIENCE:
Walmart - Sunnyvale, CA, USA
Senior UX/Product Designer | March 2020 - Present
Walmart - GDP Finance web and Mobile Application product design.
- I'm currently working with Walmart's eCommerce team to build their Global Data Portal (GDP) finance dashboard for web and mobile applications (both iOS and Android).
- Finance business users can view, drill down, compare and customize all finance data by region, city, individual store, and department (merchandise) wise with various widgets and time filters. Also, business users can view top and bottom performance stores/departments with advanced customized filters and two different calendar system.
- The key responsibilities are collaborating with business users for requirements, analyzing and visualizing Walmart's/Sam's Club stores finance data's (including sales, wages, basket, markdowns, receipts), updating user stories with acceptance criteria, Concept creation, business presentation, design feasibility/usability testing and UI implementation support with advance design system.
Cognizant / Groupon - San Francisco, CA, USA
Senior UX/UI Design Consultant | February 2019 - March2020
Groupon - Multiple eCommerce Gateway Merchant Projects:
- Design and shipped intuitive user interface experience in multiple projects like Merchant Gateway self-service onboarding system, Merchant Dashboard, Merchant fulfillment's, and Purchase Order (PO) cutting tool on priority basis.
- Added new merchant flow, merchant dashboard and integrated many third-party external features into gateway system with advance online mobile verification systems and advanced API integration system.
- Adapted Groupon's core existing design system and scaling it further with responsive UI components for both web and mobile.
- Overall reduced Merchant onboarding time from weeks to days with better user interface that helps users to do their task efficiently. Created MSAT survey system to track merchants post launch user experiences.
Cognizant / Gilead Sciences - Foster City, CA, USA
Senior UX/UI Design Consultant | March 2017 - February 2019
Gilead - Mobile Application and Employee Intranet Portal Development
- Crafted customer center design solutions for Gilead's mobile apps (G-Mobile, G-Dose and G-Approval) and Intranet based web portals (GNet, GShare, and GSearch).
- Conducted detailed competitive/market research and enhanced all new/existing important features like organization dashboard, Employee communication, project management, profile/people management, and social media integration with advanced user interface that's helps employees (all level) to performing their daily job/task in much better way with less processing time.
- Defined new responsive design systems, digital library and style guide for visual UI consistency.
Cognizant / Wells Fargo - San Francisco, CA, USA
Senior UX/UI Design Consultant | November 2016 - February 2017
Wells Fargo - API Portal Development
- Successfully executed a user-centered design process and delivered Wells Fargo API Developer portals designs includes simplified business-to-business onboarding concept and advanced API categorization with modern user interfaces and features.
- As a senior designer and team player, collaboratively worked with UX lead and Business analyst for competitive/market research and looked around 30+ API portals including banking, eCommerce and technologies domain and captured all the features with strength and weakness.
- Evaluated existing products and their user experience effectiveness by using heuristics analysis methodologies and established all user flows, task flow and user interface with personas-based personification.
Cognizant / Humana - Louisville, KY, USA
Senior UX/UI Design Consultant | September 2015 - October 2016
Clinical Guidance Exchange (CGX) Product Development
- Key design contributor to Humana's clinical exchange guidance (CGX 20) projects.
- Translated CGX clinical complex user flows like multi user onboarding, user profile setup, user settings, appointments, patient assessment, urgent care, home care, emergency care, and members movement, pharmacy, claims, authorization, medicine review/renewal, notes and many features into simplified intuitive user experienced responsive pages for both desktop and tablet.
- Reduced overall processing time for member's eligibility, claims, authorization, and health assessment pages with version history and comparisons features.
Cognizant / CareFirst BCBS - Owings Mills, MA, USA
Senior UX/UI Design Consultant | Jun 2015 - August 2015
Broker Express / Consumer Direct (CD) - Dashboard and Portal Development
- Lead design efforts by collaborating with peers, product owners, business analysts, engineers and crafted intuitive user interface with all new features that helps for brokers to view, analyze all the data in single place and do necessary action in timely manner with advance notifications and customizations.
Cognizant / Xerox - Orange County, CA, USA
Senior UX/UI Design Consultant | March 2013 - May 2015
Nevada Health Exchange
- Completely re-architected "Nevada state health exchange" system. Our team conducted collaborative sessions and design workshops with multiple teams (state/federal domain experts, product owners, legal, marketing and engineering) to understand all personas and their user flows through out the systems and crafted design concepts with intuitive user interface in every stage of the project life cycle.
- Took a senior design role in the long-term project solution. Created user flow proposal, prototypes, presentations, research sprints, and multiple rounds of beta testing to help product team to achieve all healthcare related state and federal HIPAA and accessibility 508 compliances.
- Reduced overall insurance plan view, comparison, selection and user authorization/payment processing time 65% that is hours into minutes.
Health Enterprise MMIS Portals for Multi-State (NH, ND, AK, NY, CA and MT):
- Completely revamped each state existing federal MMIS portals into advanced responsive user interface (Web, Tablet and Mobile) portals with Html 5, enhanced bootstrap and ReactJS frameworks customizations.
- We created common platform for all state MMIS portals with opt-In and opt-out state-wise healthcare features that helps business to manage overall project budgets and timelines of development. Also, make sure all our design is followed by healthcare related state and federal HIPAA and accessibility 508 compliances.
- Implemented advanced Single stage sign-on feature with a responsive UI interface. Our team reduced end user's eligibility, per-authorization and post claims process times 72% that is hours into minutes.
Cognizant / eBay - San Jose, CA, USA
Senior UX/UI Design Consultant | February 2011 - Feb 2013
Tablet and Mobile Web Browsing Portal Redesign and Development
- Designed eBay native tablet applications, safari-based eBay tablet web site and chrome webstore app with advanced UI responsive frameworks. Evaluated existing tablet portal and their user experience effectiveness by using heuristics analysis methodologies.
- Created new tablet browser portal concepts and conducted advanced usability lab prototype brief sessions at every stage of the design process.
- Improvised eBay sales 32% into 68% from tablet web browsers and my product design (Tablet Web Browsing) concept was patented by the client in 2011-12.
Cognizant / Abbott & Symantec - Chennai, TN, India.
Associate - UX/UI Designer | December 2009 - Feb 2011
Redesign Abbott GPRD portal and Symantec Threat map desktop application user experience and visual design stages from concept to final hand-off to engineering.
TringApps, INC (Jean Martin INC) - Chennai, TN, India.
Creative Lead| February 2009 - Dec 2009
Execute all user experience and visual design stages from concept to final hand-off to engineering. I successfully designed mobile apps like HBO Max Go, AP News, Time, US News, Flynn and many more.
Teledata Informatics Ltd - Chennai, TN, India.
Senior Web Designer| January 2006 - Feb 2009
As a senior designer, Responsible for the conceptualization, design, and layout for a corporate Marine/Technology based large enterprise applications, corporate and all subsidiary company's website designs.
Image Infotainment Ltd - Chennai, TN, India.
Senior Web Designer | August 2005 - January 2013
Worked in a multi-disciplinary team to design end to end consumer facing websites, digital products for Web and desktop in domains like Media, entertainment, enterprise and Education.
Learnnovators, Inc (C2 Workshop Ltd) - Chennai, TN, India.
Team Lead - eCommerce | April 2004 - August 2015
Lead and manage a team of 20 flash animators, designers, and developers to create Interactive on-premise content-based course materials (CBT) and online web-based Interactive course materials (WBT) for US-based Universities and colleges.
