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Professional Summary - About 7+ years of IT experience in software development and 5+ years of experience in Salesforce CRM that includes Administration, Configuration, Implementation, Development and Support activities.
- Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using salesforce.com in the Service cloud.
- Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
- Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
- Experience in Data Migration using Import wizard and Apex Data Loader.
· Experience with Salesforce Sales Cloud and Salesforce Service Cloud, Community Cloud and Marketing Cloud. - Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
- Experienced in web technologies like HTML, XML, CSS, and JavaScript.
- Developed Lightning Component Framework and built Lightning component using aura framework.
- Strong experience with source control tools Git, Bit bucket
- Implementation and support activities using Salesforce customizations, Workflow rules, Validations rules and Apex Programming.
· Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. - Hands on experience in design, develop and implementing applications like Sales, Marketing, Partner Portal, and Service and Support modules.
- Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.
- Proficient in CRM business processes like Campaign Management, Lead Management, Order Management, Account Management, and Case Management.
- Designed custom formula fields, field dependencies, validation rules, workflows and approval processes for automated alerts, field updates and email generation according to application requirements.
- Experience in developing Apex Classes, Apex Triggers, creating Workflows, validation rules, CSS, HTML, DHTML, and JavaScript.
- Good experience with SOQL, SOSL, Relationships and Lookups.
- Expertise in building Visual Force Pages, Visual Force Custom Controllers, Components, Advanced Search Functionality, Custom Objects, Reports, Dashboards, Tabs, Tags and Components.
- Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
- Extensive knowledge in creating profiles and configured the permission based on the organizational hierarchy.
- Created page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages.
- Experience using Web Services using WSDL, SOAP, and XML.
Technical Skill Set:: Salesforce Technologies Salesforce CRM, Salesforce SFA, Lightning pages (Pages, Component & Controllers),Apex Language, Apex Classes/Controllers, Apex Triggers, Apex Data Loader, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services & Testing, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects. Salesforce Tools Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com Web HTML, XML, CSS, JSP, WSDL, SOAP Operating Systems Windows NT/2000/ XP/7/8 Programming Apex, Java, JavaScript, HTML, Bootstrap, JQuery, XML, BMI, SSIS, ETL, XHTML/DHTML PL/SQL, SQL, COBOL, PL/1, JCL SQL, XML, HTML, ANT SCRIPT, APEX, Databases Oracle 11g/10g/9i/8i, DB2, VSAM, IMS DB, MS SQL Server, MS Access Methodologies Agile, Solution Manager and Rapid Application Development (RAD) Other Tools Data Loader, Eclipse IDE, SOQL Explorer, TIBCO, MS Office Suite (Word, Outlook, PowerPoint, Visio, Excel, Access, MS Project). Professional Experience: Nationwide – Columbus OH Role: Salesforce Advance Developer August 2018 – Till Date Responsibilities: - Proficient in all phases of SDLC like requirements gathering, analysis, design, development, testing and deployment.
- Administration, Configuration, Implementation and support experience on Salesforce.com platform.
- Experience with Salesforce Customization, Security Access, Creating Profiles, Roles, Users, Page Layouts, Email Services.
- Collaborated with other teams to design and implement Salesforce Integration Salesforce with other internal applications using SOAP and REST web services to communicate with other internal systems.
- Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development Team.
- Extensive experience in Salesforce Administration (SFA), Profiles, Creating Roles, Page Layouts, OWD, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards.
- Designed Junction Objects for Relationships (Lookup and Master-detail) and implemented various advanced fields like Pick Lists, Custom Formula Fields, Field Dependencies, according to application requirements.
· Worked on Service Cloud and created Customer support apps, Created Journey builder, email automation and run email campaigns - Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
- Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
- Proficient in Data Migration and integration using tools like Data Loader.
- Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.
- Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs
- Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic
- Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visual Force Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
- Experience in developing Apex Classes, Triggers, writing Workflows, CSS, HTML and JavaScript. Familiar with AJAX
- Extensively worked on Salesforce.com sandbox and production environments including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool, and Change Set.
- Expertise in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials to all levels of management
- Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
- Have working experience in Design and Development of UI's Using Visualforce, and HTML.
- Strong skills in testing techniques including unit testing, system testing, Parallel testing user acceptance testing and regression testing.
Environment: Saleforce.com platform, APEX Language, jQuery, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in. First American Bank, Elk Grove Village, IL Role: Salesforce Developer Dec 2016 – Aug 2018 Responsibilities: - Developed Apex Classes, Controllers and Apex Triggers for various functional needs on Force.com
- Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
- Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
- Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
- Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
- Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
- Implemented standard procedures to prepare and deploy campaigns through Salesforce Marketing Cloud (SFMC).
- Developed Apex Classes as REST Web Services for external applications accessing Salesforce.com data from external systems to display in the pages of Salesforce.
- Worked with Workbench rest Explorer to test the data integration with the external systems.
- Created Visual force and HTML Email templates to be sent to the customers depending on the action they perform after they log into the portal.
- Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
- Developed database schemas and configuring data structures.
- Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
- Experience in integrating with external systems using SOAP API, Rest API.
- Worked on developing the various implementation, validation and back out scripts on SQL server. Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Lightning Components, Lightning Framework Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP. Sun Loan, San Antonio, TX Role: Salesforce Developer/ Admin Nov 2015 – Nov 2016
Responsibilities: - Designed, developed and deployed Apex Classes, Triggers and validation rules for various functional needs in the application.
- Created workflow rules and defined related tasks, email alerts, field updates to implement business logic.
- Written Test Classes for unit testing.
- Created custom cloning for the record by copying certain field sections of the record and creating as a new record after modifications.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Worked on prioritizing the records based on the business requirements.
- Developed and deployed workflows and approval processes for custom objects for different request types as per the requirement in the service cloud.
- Created permission sets to give access to certain users depending on the business criteria.
- Created custom objects and Lookup relationships associated to Cases.
- In Administrative function, created profiles and implemented Object level, field-level and record-level security.
- Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
- Involved in pre-deployment activities and was part of regressing and UAT.
- Responsible for migration of code from sandbox to production environment.
- Worked with QA to prepare test cases for and testing the functionality of the software.
Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Email Services, Custom Tabs, Data Loader, HTML, Workflow & Approvals, Reports, Security Controls, Sandbox data loading, Force.com IDE, Java Script, Custom Objects. PNC Financial Services Group, Pittsburg PA Role: UI Developer Feb 2013 – Oct 2015 Responsibilities: - Implemented User interface guidelines and standards throughout the development and maintenance of the website using JavaScript, jQuery, CSS3, and HTML5.
- Ability to rapidly prototype interface designs in hand-coded validating, standards-compliant, and semantically rich code and be aware of cross-browser compatibility and bugs.
- Thorough understanding of the differences and bugs in various browsers and browser versions.
- Understanding of Application development lifecycle methodologies.
- Enhanced and built reusable components across different modules using Custom directives and CSS classes.
- Created Responsive Designs (Mobile/Tablet/Desktop) using HTML5 & CSS3, Bootstrap.
- Created and optimized graphic prototype websites and applications interfaces using HTML5 and CSS3.
- Created cross-browser compatible and standards-compliant CSS-based page layouts. Integrated with back end code for highly interactive AJAX based applications.
- Developed AngularJS functionality in the application to provide two-way binding to the system.
- Used customized services and directives in AngularJS to develop dynamic and responsive Webpages.
- Involved in write application level code to interact with APIs, Web Services using AJAX, JSON and XML.
- Implemented and designed user interface for web-based customer application.
- Developed data formatted web applications and deploy the script using client-side scripting using JavaScript.
- Worked on Cross-Browser compatibility and fixed the bugs for several browsers.
- Worked extensively on Spring MVC framework to develop new internal web application.
- Improved outgoing quality through yield improvements and characterization. Also, reduced costs through test time improvements.
- Provided technical assistance for development and maintenance of web pages.
Environment: HTML5, CSS3, JavaScript, JQUERY, AngularJS, AJAX, JSON, XML, ECLIPSE, IntelliJ, SVN, Apache, MySQL. | | | | | | |
