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Business Analyst available for C2C roles, available only for PST time zone roles.
Professional Summary
§ Experienced Business Systems Analyst with 8 years of understanding Business System Requirements and accepts the responsibility to support both internal and external management. Capable of analyzing problems and designing recommendations with best industry practices.
§ Experienced in facilitating and conducting Joint Application Design (JAD), Rapid Application Development (RAD), interviews, workshops and requirements elicitation sessions with stakeholders and end-users.
§ Good knowledge in all the phases of SDLC by exploring and implementing methodologies like Agile and Waterfall.
§ Hands on experience documenting AS-IS and TO-BE state of systems.
§ Experience developing user experience wireframes and/or mock-ups.
§ Strong knowledge of Use Cases, and Activity Diagrams.
§ In-depth knowledge of Business Workflows.
§ Extensive experience in Agile and Waterfall methodologies.
§ Prepared Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Requirements Traceability Matrix (RTM), and GAP Analysis between As-Is and To-Be workflow models for conducting an Enterprise Analysis.
§ Trained in Test Case walk through of the Business and Development team to fetch feedback and approval sign-off.
§ Strong Knowledge of Business Intelligence and Business Analytics.
§ Experience working in Procurement & Healthcare and other industries.
§ Highly Proficient in working with Cross Tech stack projects like Java 1.7/1.8 and .Net 4.6.
§ Designed and implemented basic to intermediate SQL queries for testing, reporting and data validation.
§ Proficient in writing Test Plans for Unit Testing, Regression Testing, System Integration Testing and User Acceptance Testing (UAT).
§ Excellent communication skills, team player, quick learner and committed to success and adept at juggling multiple tasks in any environment.
TECHNICAL SKILLS
§ Operating Systems - Microsoft Windows 8/7/XP, Unix, Linux (Ubuntu), Windows Server 2003
§ SDLC Methodologies - Agile/Scrum, Waterfall, and Prototyping.
§ Database(s) and Tools - SQL Server 2005/2008, My SQL, Distributed DB, PeopleSoft, Oracle 9i/10/11g, MS Access, PL/SQL.
§ Wireframe and Prototype Tools – MS Visio, Axure RP
§ Quality Management - HP Quality Center, QTP, JIRA, HP ALM, Test Director
§ Project Management - Microsoft Project Professional, PeopleSoft
§ Miscellaneous - MS Office Suite (Word, Excel, PowerPoint, Visio), VB.Net, Angular Js, Web Services, TFS.
PROFESSIONAL experience
Client: Wolters Kluwer Financial Services Jan’ 2020 – Till Date
Role: Business Systems Analyst
Project Description: Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. To support various different lines of business across the globe, initiation of centralized back-end services and support across the enterprise level applications began known as Global Business Services. This GBS priority projects which support Wolters Kluwer Financial Services existing global business migration into STEP platform, which involve migration and support to different business units, different sales orgs and global business stakeholders and SME’s.
RESPONSIBILITIES:
§ Working closely with the leadership and support multiple enterprise level applications.
§ Facilitated JAD/RAD sessions, document analysis, requirements workshops were used to document business/application requirements and elicit functional, non-functional, UI requirements with the stakeholders and project key personnel to design, prototype, build and support enterprise applications and customizations.
§ Supporting different lines of business including Tax, Product, Law, Accounting, Regulatory and Compliance business units across the globe.
§ Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation.
§ Experience in using Jira to document user stories, issues, bugs and defects.
§ Expert in prototyping and wireframing tools such as Lucid Chat, MS Visio.
§ Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules.
§ Acted as a Liaison between Client and Offshore Development Team.
§ Perform GAP analysis and troubleshoot issues, analyze and suggest solutions.
§ Work with project manager on project schedules, project plans and data governance.
§ Worked with offshore development team and fixes by addressing the issues.
Environment:
AWS, Oracle, SAP, Java, J2EE, .Net, DevOps, SAP, BI Reports, MS Office, Lucid Chart, MS Visio, SharePoint, Use Cases, Test Cases, Agile Framework.
Client: MTA – New York State. April’ 2019 – Oct’ 2019
Role: Procurement Business Analyst
Project Description: Business Analysis & Project Management for the New York State MTA Cost Reduction Initiative Project, Triage incoming vendors and their response feeding data into a centralized point for tracking and management reporting. Working with the CPO’s in achieving the satisfactory target by negotiating vendors for the initiative.
RESPONSIBILITIES:
§ Working closely with the Chief Procurement Officer’s, Procurement Directors, Project Managers and Pool of vendors to achieve the deliverables.
§ Assist in the planning, execution, and tracking of significant strategic and operational initiatives, associated with MTA Operations.
§ Conduct, scheduling, implementing and evaluating the process reviews, SOP reviews, RFP’s, risk profiles, technical writings and SLAs to help identify risk and opportunities across core business processes.
§ Developing SOW and procurement documentation and providing metrics and statistics to the DCPO’s.
§ Analysis on the market trends and categorize the cloud data from various channels.
§ Own various program organizational activities such as risk and issue monitoring, status reporting and governance coordination.
§ Designed and implemented an ETL process for mapping source data to target operational centralized data center.
§ Worked with Deputy Chief Procurement Officers, Project Managers to further analyze and develop milestones and deliverables related to the data processing.
§ Project Management throughout the ETL project, for better data processing and improving performance in ETL design and development.
§ Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation.
§ Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs.
§ Translating business needs into functional requirement specifications for technology.
§ Knowledge on MWBE’s and NYS, NYC policies on procurement.
Environment:
Project Management, People Soft, MS Excel, MS Word, MS PowerPoint, Pivot table.
Client: Eco Lab, MN. Jul’ 2017 – Feb’2019
Role: Business System Analyst
Project Description: Developed a data intensive web application from the scratch to document electronic medical records used in Medicaid approach.
RESPONSIBILITIES:
§ Lead business requirements and business process elicitation to inform the organization’s CRM strategy and roadmap leveraging the salesforce.com platform including Apex, Visual Flow, Visual Force and Lightening.
§ Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for the technical team to develop prototypes and overall system.
§ Studied the existing business process and created AS-IS workflow to illustrate the existing system.
§ Experience in data processing the electronic medical records into a repository. Retrieve, Restock and Reorganize medical records from the agencies.
§ Create Sketches, Wireframes & Interactive Prototypes.
§ Facilitation of Agile Scrum Ceremonies like grooming, Sprint Planning, Daily Standups, Retrospective Sessions etc.
§ Experience in JIRA for planning and tracking the portfolios, User stories, tasks, defects logging and Test Plans.
§ Acted as a liaison between Client and Offshore Development Team.
§ Work closely with the on-site and off shore Development team of size 8 to ensure what is being built meets the client’s requirements. Handled multiple projects at the same time – Web application, Mobile application.
§ Expert in prototyping and wireframing tools such as Visio and Axure.
§ Knowledge on GxP (Good Clinical Practice, Good Laboratory Practice, Good Manufacturing Practice) regulations and quality assurance principles.
§ Good experience in Healthcare and Life Sciences domains.
§ Conducted different types of testing: UAT, Regression Test, Smoke Test and Sanity in Rational Rose & HP Quality Centre. Assisted the software releases of the product.
§ Salesforce, Agile, Scrum, Jira, Java, J2EE, .Net, Reports, MS Office, Power BI, SQL Server, Use cases, HP Quality Centre.
Environment:
Agile, Scrum, Jira, Java, J2EE, .Net, Reports, MS Office, Power BI, SQL Server, Use cases, HP Quality Centre.
Client: Google India Pvt, Ltd. Jul’ 2012 – Aug’ 2014.
Role: Business/Data Analyst - CE
RESPONSIBILITIES:
§ Developed a web application to save incoming resources into centralized data storage.
§ Assist with the definition of how the data will be sourced, managed and consumed within and across business processes.
§ Manage development of new features, components and processes compliment and extend the existing technology.
§ Provide support in the area of develop, deploy, and provide recommendations on creative and content testing.
§ Documented BRD after gathering Functional Requirements from the stakeholders and provided appropriate scope of work to System Architect to develop a technical prototype.
§ Collaborate with business owners and stakeholders to lead eCommerce requirements gathering and analysis.
§ Responsible for BRD writing with Used Cases, supporting with the annotated wireframes.
§ Created test data for testing specific ETL flow.
§ Extensively used Autopsy for automation of scheduling jobs on daily, bi-weekly, weekly, monthly basis with proper dependencies.
§ Work closely with the development team to resolve any issues/defects reported during quality test.
§ Followed the UML based methods to create Use Cases.
§ Worked closely with business, management and development teams to understand requirements, identify risks and resolve any issues.
Environment:
Internal Enterprise Applications, MS Excel, MS Visio, Oracle, Java, BRD, Use Cases, Test Cases.
Client: Rofous Technologies, India. Dec’ 2009 – Jul’ 2012.
Role: Business Analyst - CE
RESPONSIBILITIES:
§ Analysis of Business Requirements, System Requirements, Data Mapping Requirements Specifications, Responsible of documenting functional requirements and supplementary requirements in Quality Center.
§ Worked collaboratively with multiple business entities and successfully implemented new business processes and established data governance.
§ Built up a web-based portal for banking and financial services on a straight waterfall cycle.
§ Assist Project Manager in creating the project plan and deciding the milestone for the project.
§ Effectively distributed responsibilities arranged meetings and communicated with team members in all phases of the project.
§ Perform GAP analysis and road maps, risk assessment and contingency plan for the new system.
§ Involved in data validation using basic SQL queries and back-end testing.
§ Involved in following the best practices for regulatory reporting and asset management.
§ Designed requirements through screen mock-ups, screenshots and wireframes using Word, Paint, PowerPoint and Visio.
§ Extensively used Autopsy for automation of scheduling jobs on daily, bi-weekly, weekly, monthly basis with proper dependencies.
Education & CERTIFICATIONS
Masters in Information Assurance, Internet and Web Design,
Wilmington University, New Castle, DE – (2017).
Bachelors in Electronics and Communication Engineering,
J.N.T.U, Hyderabad, INDIA – (2009).
Looking forward to hearing from you !
Warm Regards,
Naveen, Team Lead- Sales
Techsmart Global INC.,
666 Plainsboro Rd, Suite 1116, Plainsboro, NJ 08536.
Phone: 732-798-7574
