Sr. Business Analyst available for C2C roles.
PROFILE:
Experienced and passionate Business Analyst with over eleven years of experience evaluating and improving business systems for multiple well-known organizations. Dedicated team member with the ability to effectively manage and achieve project goals, leveraging my complex understanding of systems. Bringing forth a proven track record of effectively researching and analyzing business processes and designing and implementing business solutions.
Areas of Expertise:
Azure DevOps
Requirement Elicitation
Communication Skills
Callidus Cloud
CMDB
Business Plans
Sales Commissions
Workflow Process Analysis
SDLC
IT Service Management
SCRUM
MS Project & Visio
Asset Management
Agile Methodologies
Network Segmentation
SharePoint
Quality Assurance / HP ALM
SQL
Application/Software Development
Business Process Modeling
ServiceNow
PROFESSIONAL EXPERIENCE:
Sr Agile Business Analyst, Mayo Clinic, Rochester, MN April 2019 to Current
Projects:
Configuration Management and Asset Management upgrade project
Network Access Control and Network Segmentation
§ Incrementally assess and implement network security enterprise wide with the Network Access Control (NAC) and Network Segmentation projects
§ Evaluate business processes, anticipate requirements, uncover areas for improvement and develop and implement solutions
§ Lead ongoing reviews of business processes and developing optimization strategies
§ Collaborate with multiple business partners across the enterprise to ensure data accuracy is maintained
§ Attend daily stand up meetings and weekly team lead meetings to provide updates
§ Attend retrospective meetings to learn from prior sprints and deliver more efficient sprints
§ Work closely with architecture and remediation teams
§ Collaborate extensively with Network team
§ Use Azure DevOps to create/update epics, features, user stories and tasks related to Network Segmentation project
§ Work with team members to define the data structures used in Configuration Management Database reporting process and be responsible for developing and maintaining KPI reports
§ Perform extract, transform and loading data activities from Cisco ISE and AKIPS applications for enterprise and data center related datasets
§ Validate data between an enterprise wide ServiceNow application and Federated database systems
§ Create and execute python scripts to parse xml documents and load data and compare and merge large datasets
§ Develop and maintain Configuration Management reporting dashboards
§ Provide feedback and help develop runbook for Configuration Management
§ Analyze and extract data from ServiceNow database tables and analyze and validate ServiceNow Discovery runs
§ Apply strong knowledge of ITIL methodologies, ITSM concepts, enterprise IT architecture and relational databases
§ Develop and Execute Test Cases, Log Defects and work until closure
§ Contribute to system change management and communication deliverables and create quick reference guides to support user training
Sr Agile Business Analyst, Ecolab, Saint Paul, MN Feb 2018 to March 2019
Project: Catalyst 4B (Field Operations Finance)
§ Collaborate with Ecolab team members to work on SAM application and bolting on/integrating CallidusCloud sales compensation packaged software to SAP.
§ Lead and be responsible for analyzing business needs and delivering technology solutions to meet sales force compensation needs including growth bonus.
§ Interface with management to negotiate project priorities and outcomes.
§ Lead business analysis effort to capture, clarify and business system requirements
§ Interact with Ecolab business to gather, analyze and document the functional and technical requirements
§ Perform data analysis using SQL queries.
§ Create user stories and test cases using visual studios team services (VSTS) and HP application lifecycle management.
§ Create data mapping documents for software development and Report writing.
§ Accountable for providing quality assurance as defined by the team and document test results.
Sr Agile Business Systems Analyst , County of Santa Clara, San Jose, CA Dec 2016 to Jan 2018
Project: TCAS (Tax Collection and Apportionment System), Department of Tax and Collection
§ Served as a Sr BA on the configuration, design and maintenance of TCAS during implementation of Partial Payments.
§ Conducted requirement workshops, brain storming sessions, document analysis, interface analysis and prototyping for requirement elicitation.
§ Assessed and optimized system designs through review and analysis of user needs.
§ Validated system configuration and documents issues; updates system configuration as needed.
§ Created documents and compile procedural manuals and any other necessary documentation.
§ Work with Business Stakeholders to gather requirements
Business Analyst, NetApp Inc., Sunnyvale, CA Aug 2013 – Aug 2016
Projects:
Callidus TrueComp Monthly Releases and Fiscal Year Transition
Callidus TrueComp SaaS Migration
PDB-SFDC Migration/Integration
§ Conducted requirement workshops, brain storming sessions, document analysis, interface analysis and prototyping for requirement elicitation.
§ Validated Payee, Position, Attributes data, Credits, Incentives, Commissions and Deposits in Callidus TrueComp and Callidus True Information Reports.
§ Responsible for publication and data validation of Credit Detail Report, Compensation report and Sub ordinate report across user and admin groups
§ Publication and validation of Crystal reports through Incentive Compensation Management, Informatica Workflows and SAP Reporting Analytics in non-prod environments
§ Work closely with the development team to resolve any issues/defects reported during QA cycle.
§ Extensively used Rally Dev (Agile Central) )tool to make sure all project timelines are met in the AGILE environment.
§ Conducted requirement workshops, brain storming sessions, document analysis, interface analysis and prototyping for requirement elicitation.
Agile Business Analyst, Amgen, Thousand Oaks, CA Jul 2012 - Aug 2013
§ Conducted requirement workshops, brain storming sessions, document analysis, interface analysis and prototyping for requirement elicitation.
§ Responsible for requirement traceability and work with various module owners to manage any changes to current requirements and prioritize new requirements into upcoming releases.
§ Preparing detailed Installation Qualification and Qualification Testing Test Plans, Test Scripts and Test Cases by understanding the business logic and User Requirements.
§ Working with Product Owner to prioritize User Stories/ requirements in “Product Backlog” based on business value created.
Business Analyst, NetApp Inc., Sunnyvale, CA May 2011 - Jun 2012
§ Work with NetApp team members to work on STARS (Secure Tracking Access Request System) application.
§ Responsible for creation of detailed user stories and acceptance criteria
§ Working with Product Owner to prioritize User Stories/ requirements in “Product Backlog” based on business value created.
§ Inviting participation of Product Owners in REALESE/SPRINT planning meetings to set project strategies/ agile estimation validations/timelines and responsible for maintaining the Product Backlog using JIRA.
§ Coordinate with different teams with which STARS is integrated namely PeopleSoft, IDM, Center stone, ServiceNow.
Business Analyst, Thomson Reuters Healthcare, Ann Arbor, MI Nov 2009 - May 2011
§ Prepared Data files and uploaded the data into Salesforce.com.
§ Configured custom objects to assist in deployment of forms related functionality for customer portal.
§ Altered configuration on standard object to suit business requirements.
§ Analyzed data from legacy relational database system and formatting it to be loaded in to Salesforce.com to meet business requirements.
SKILLS PROFILE:
Agile Tools
Azure DevOps, Agile Central (Rally Dev.), JIRA
GUI/BA Tools
MS Project, Visio, MS Office (Word, Excel, PowerPoint, Visio, Access), XML & HTML
Incentive Compensation Management
SAP Commissions, Callidus Cloud, TrueComp v7, TrueComp v5
ETL Tools
Informatica Power Center 6.x/7.x/8.1/8.6.1/9.1.0/9.5.1 (Source Analyzer, Mapping Designer, Workflow Monitor, Workflow Manager, Power Connects for ERP and), Power Exchange, Power Connect, Informatica IDQ
ITSM tools
ServiceNow for Asset, Incident, Change, Service Catalog, Problem, Configuration and Knowledge Management
OS/ Web Technologies
WIN 10, WIN 7, WIN XP, WIN NT, UNIX, MS DOS, JavaScript, XML,
Testing Tools
HP Application Lifecycle Management (ALM),Test Director 7.5, HP Quality Center 9.2, Bugzilla
Databases/Tools
Oracle 11i, MS Access, SQL Server, SQL, DB2, TOAD, SQL Developer, SQL Loader
Network Tools
Cisco ISE, AKIPS
APPRECIATIONS/AWARDS:
NetApp’s Certificate of Appreciation in recognition of invaluable contributions and active involvement in execution of TrueComp SaaS Migration project.
Multiple recognitions during Ecolab’s all hands meetings.
Naveen | Team Lead - Sales
666 Plainsboro Rd, Suite #1116, Plainsboro, New Jersey 08536
