Certified Scrum master Agile Coach/Release Train Engineer/Project Manager available. Open to relocate. Visa H1B
CERTIFICATIONS
· Scrum.org professional scrum master 2 certified (PSM2) (866078)
· Scrum Alliance Certified Scrum Master (CSM) (Member: 0000252828)
· Scrum Alliance Certified Scrum Professional (CSP) (Member: 0000252828)
· Project Management Institute Agile Certified Practitioner (PMI-ACP) (PMI-ACP Number: 1662954)
· Scaled Agile Academy Certified SAFe Agilist (SA) (Certificate ID: 84022214-4656)
· ColdFusion 8 Adobe Certified Professional with advanced status (ID: ADB239164)
Agile Transformation | Enterprise Agile Coach | Strategic Leadership |Chief Scrum Master
Release Train Engineer/Project Manager/Program Manager
Experienced leader in providing direction, proposing, taking decision, developing & implementing strategic plans for IT development, and analysing needs of optimising technology resources & maximising production
PROFILE SUMMARY
· Coached Product Owners, Scrum Masters, Teams, Mid and Senior-Level Managers to deliver product increments by removing impediments, fostering team self-management, and reinforcing Lean Product Management and Engineering Practices.
· Over 4 years of experience as Agile Coach in coaching, training, and facilitation.
· Over 8 years of scrum master experience.
· 4 years of Project and program management experience.
· Over 3 Years of experience as a Release Train Engineer.
· Strong advocate of Agile Mindset, System Thinking, Design Thinking, Lean Principles & DevOps Culture.
· Experienced in setting up Agile CoE, Agile Coaching Social Contract, Community of Practices.
EDUCATION
· PG Diploma in Artificial intelligence and Machine learning from IIIT, Hyderabad in 2019.
· MBA (IT) from Sikkim Manipal University, Hyderabad in 2013
· B.Tech. (Computer Science and Information Technology) from JNT University, Hyderabad in 2005
· D.C.M.E (Computer Engineering) from Govt. Polytechnic, Hyderabad in 2000
TECHNICAL SKILLS
Languages: Python, Coldfusion9, Java.
Web Technologies: CFML, JavaScript, Angular,ReactJs
Database: Oracle 9i and SQL Server 2008
Servers: Cold Fusion 9, Jrun 4.0, Tomcat 5.0 and Citrix
Operating Systems: Windows 98/2000/XP
IDE: Eclipse Galileo, Dreamweaver Mx 2004, QMF 7.2, ESFTP, Eclipse & Toad for Oracle
Testing: MQC (Mercury Quality Centre) and Rational ClearQuest
Management Tools: JIRA, Rally & ADO
Project Management &
Development Methodology Agile Scrum, XP, Kanban and Waterfall Model
Continuous Integration: Jenkins
Automated Unit Test: Junit
User Acceptance Testing: Fitnesse
Automated Integration Test: Selenium
Build Tool: Maven
AREAS OF EXPERTISE
Agile Coach & Scrum Master Kanban and Lean implementation Project/Program Management
Transformation/Process Excellence SAFe Implementation Devops Practices
Jira/Rally/ADO/Jira Align Application System Development People Leadership
PROFESSIONAL EXPERIENCE
Tetra Systems LLC, Redmond, Washington June 2022 – Present
Sr Scrum Master
Client: Health Care Authority
Project: Health Care Authority (Washington State Government)
Environment: Dot net,Angular.MuleSoft,Dec,Decebo L&M platform, AWS
HCA is the largest purchaser of healthcare in the state of Washington. To lead the effort on transforming healthcare through programs and initiatives that range from the administration of Apple Health (Medicaid) and behavioural health activities to developing models for value-based purchasing and health technology assessments. Data is used to make decisions and work in collaboration with local communities to ensure that Washington residents have access to better health care at a lower cost.
Responsibilities:
· Helping the team understand the need for clear and concise product backlog items
· Ensuring that the Product Owner has clarity on arranging the product backlog to yield maximized value
· Facilitating Scrum events
· Removing project impediments that stand in the way of team productivity and performance
· Ensuring the development team is working effectively, by conducting regular reviews
· Creating transparency in processes and resolving conflicts
· Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.
· Helping employees and stakeholders understand and implement Scrum practices
· Leading and guiding the organization in successful Scrum adoption, by streamlining processes and ensuring that every member on the team follows the Scrum framework
· Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
· Promotes SAFe practices, and supports SAFe adoption across the enterprise
· Coordinates activities on the ART, and prepares for ART events
· Works in tandem with Scrum Masters on other teams to improve the overall Value Stream
Motorola Solutions, Bangalore , India March 2021 – May 2022
Sr Scrum Master
Project: Spotlight Incident Capturing system
Environment: C++, Python, Angular, AWS
An incident reporting system stores problems reported by customers and employees in a single location. Developed a system for collecting data from incidents like fires and road accidents are stored and organized at a central location. The system automatically alerts the nearest fire station and police station about the incident and shows them the exact location and time as well as videos. In a control room or help desk area, this team will track a wide variety of issues. They will relay information between the end user and the team responding to the issue.
Responsibilities:
· Daily facilitation of all scrum events for the teams: Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review, Retrospective, and others
· Provide Agile leadership coaching and training to functional managers, analysts, Product Owners, and other team members.
· Mature the teams towards improving Agile process and use key indicators to measure and make visible where the teams are
· Provide guidance on use of metrics and dashboards
· Clearly define enterprise-wide guidelines such as DoD, Acceptance Criteria, User Stories, etc.
· Facilitate discussions and conflict resolution with empathy and respect
· Remove impediments for the team as quickly as possible
· Work closely with Product Managers and Product Owners to ensure product backlog roadmaps are prioritized though clearly defined criteria as to ensure long-term work is visibly maintained and going through the agreed upon flow in the scrum team charter
· Partner with Senior Agile Coach and to support teams participating in an Agile Transformation Pilot
Serviceaide Inc, Hyderabad, India Sep 2017 – Feb 2021
Release Train Engineer
Projects: ISM & Luma
Environment: Java, Python, Ext, Angular
ServiceAide offers SaaS solutions that make it easy for organizations to consistently deliver excellent customer support and IT Service Management. Intelligent Service Management (ISM) is a robust, full-featured service management suite Artificial Intelligence. The solution reduces support efforts and improves the end user experience. Luma is a Virtual Support Agent that leverages artificial intelligence, natural language processing and machine learning to enable conversational approaches to issue resolution.
Responsibilities:
· Facilitating Agile release train processes & program execution
· Developing annual calendars for sprints & program increments and facilitating release planning readiness involving vision, backlogs and facilities
· Organising release planning events and aggregating team objectives into program PI objectives & publishes for visibility & transparency
· Deriving program level continuous improvement via Inspect & Adapt workshops and Kaizen mind
· Encouraging team & program level quality practices and communities of practice around SAFe, Scrum & Agile
· Leading entire product lifecycle from strategy planning to tactical as Product Manager for Bid Engine Modernization
· Driving fast paced iterative product development and making calls on product features & functionality
· Preparing material for product launches including data sheets, sales & support documents, and sales presentation
· Assist in the grooming of features to be considered in the next quarterly planning cycle to meet the Feature Definition of Ready
· Day to day coaching of scrum and kanban teams through agile delivery process, working closely with product managers, product owners, scrum masters, and agile teams to ensure successful delivery
· Facilitate Program Increment planning readiness, ensuring prioritised feature backlog, vision and goals are established
· Collaborate with other RTEs in the coordination of program level initiatives that cross multiple release trains
· Coaches and mentors’ others on team and program level Quality Practices and Communities of Practice around SAFe, Scrum, and Agile program management
Valuelabs, Hyderabad, India Jul 2010-Sep 2017
Scrum master/Agile Coach
Client: Richie Brother Equipment One & Tag worldwide.
Project: Asset Nation, Equipmentone, iron planet and rbauction
Environment: Coldfusion10, Java and SQL Server 2005
Ritchie Bros. Auctioneers is an industrial auctioneer which sells through unreserved public auctions a broad range of used and unused industrial assets, including equipment, trucks and other assets. Ritchie Bros provides excellent value on a broad range of products and the purchases on Ritchie Bros are fully secure. There are multiple venues like Salvage Sale, equiomentone.com, auctionsbyGov.com etc. Apart from that, rbauction is the web-based tool to manage all the venues related information and the process for listing and respective events.
Responsibilities:
· Worked as Scrum Master for 2 multi-disciplinary teams and coached team members & product owners (internal customer representatives) on Agile Software Development Techniques
· Prepared toolset for scrum masters such as standardised burndown chart and velocity calculation
· Understood upcoming requirements (user stories) for delivery in the forthcoming three-week sprint
· Organised retrospective sessions in which all the members of a team could identify the areas of improvement (within and outside the team), thereby resulting in specific action plans
· Over 12000 hours of agile experience as Agile Coach, Trainer, and scrum master.
· Trained and helped over 55 Agile Teams & 500+ Individuals from Business, Operations, Marketing, Sales, HR, Full-Stack: UX, Front-end, Back-end, QA, etc. to adopt agile & DevOps practices.
Cognizant, Chennai, India Dec 2008- Jul 2009
Lead Developer
Client: Mentor Graphics
Environment: ColdFusion Mx7, SQL Server 2005
This project was a Maintenance of Mentor Graphics Corporate Application for HR, Finance and Law Departments. Technologies involved were Java, .NET, ASP & ColdFusion with Oracle & SQL Server as Back-end. It involved total 25 applications.
Responsibilities:
· Led design, development and unit testing for application / functional Coding using Cold Fusion and Oracle
· Ensured that stored procedures, scripts, deployment builds were implemented in database
· Created unit & system test cases and executed them accordingly
Company: Tech Mahindra, Noida, India Oct 07-Nov 2008
Developer
Client: AT&T
Environement: ColdFusion, HTML, Oracle and Db2
The project was aimed to implement a single suite of systems that supported billing & claims processes across AT&T Legacy S and BellSouth. The project scope was to determine best practices for claims dispute processes across companies and eliminate regional business processes & redundancy.
Responsibilities:
· Created unit test plans & coding for one of the modules “Mass Functions” and presentation using CFML
· Worked as Technical Risk & Issue Manager and managed unit, integration, regression, system & stress testing
Project Highlights:
· Successfully implemented Agile framework for Machine learning projects.
· Successfully transformed entire product development company (ITSM, SAAS) from Waterfall to Agile (Ops team, Dev team, AWS team, vendors, PM team, Presales and clients)
· Successfully transformed 6 internal programs and 2 external programs process from Waterfall to Agile and Scrum but to scrum
· Achieved 50% cost savings through efficiencies
· Elevated CSAT from 3.2 good rating to 4.9 excellent rating
Nikhil Ramagiri | Team Lead - Sales
666 Plainsboro Rd, Suite #1116, Plainsboro, New Jersey 08536
