Senior Product Owner/ Product Manager available. She is open to relocate.
PROFESSIONAL SUMMARY
Senior Product Manager with 5+ years of experience leading cross-functional teams throughout the product lifecycle - from ideation to launch - driving remarkable revenue growth by delivering exceptional products and innovative solutions that meet customer needs and exceed business goals.
• Technical product leader with over 5 years of experience driving roadmaps and launching innovative SaaS, cloud, and hardware products in high-growth technology companies like AWS, Micron, and Bosch
• Experience applying data analytics, business intelligence, and agile methodologies to deliver innovative products and optimize development processes
• Expertise leveraging Tableau, Power BI, SQL, and Excel for advanced data modeling, visualization, and insights to drive product strategy and roadmaps
• Led agile teams to deliver complex solutions using Jira, GitHub, ALM, leveraging DevOps tools like Jenkins for CI/CD
• Implemented analytics and automation solutions on platforms like AWS, Salesforce, and Google Analytics to optimize operations
• Experience with design tools like Figma and process automation to streamline product development workflows
• Implemented application and cloud security best practices using WAFs like Imperva, vulnerability testing, and solutions like Cycode and Wiz
• Led largescale Agile transformations, trained teams on frameworks like SAFe and Scrum to optimize delivery
• Managed complex vendor relationships and programs while maintaining SLAs and budget compliance
• Led planning and development of new S3 cloud capabilities at AWS, increasing availability by 20% and growing active users by 50%
• Drove product and go-to-market strategy for Micron's DDR5 server DRAM, boosting market share 15% and improving reliability 20%
• Grew OTA software platform adoption at Bosch by 15% YoY by adding support for 25+ automakers and 100+ models
• Recruited and led high performing engineering teams of up to 50 at startups, overseeing delivery of 50+ successful projects
• Optimized agile product development processes at multiple companies, improving on-time delivery 60% to 85%
• Architected solutions leveraging big data, cloud, IOT and machine learning techniques to solve complex business challenges
• Provided executive leadership and operational direction at a tech consultancy startup, establishing transparency through data-driven project tracking
• Conducted in-depth user research, user interviews, customer interviews, and customer surveys to identify pain points and gather feedback for product development.
• Led requirements analysis and feature prioritization to ensure products met KPIs and metrics.
• Created acceptance criteria and user stories for developers and Quality Assurance (QA) teams, ensuring product quality and user satisfaction.
• Led agile product development teams through sprint planning, backlog grooming, and burndown chart tracking.
PROFESSIONAL EXPERIENCE
Amazon Web Services, Seattle, WA July 2022 – Present
Senior Product Manager – Technical
• Led a cross-functional team of 12 engineers, designers, and data scientists to deliver a complex enterprise software optimization project for 100,000+ customers.
• Oversee the planning, development, and launch of new Multi-Region Access Points (MRAP) cloud capabilities for Simple Storage Service (S3), driving a 50% increase in daily active users to over 7000 in Q2 2023
• Shipped 3 high-impact SaaS features in 2023 by cross-collaborating with engineering, user experience, finance, and product marketing, increasing S3 Replication revenue by 10% YoY.
• Drove 15% increase in B2B/C SaaS customer retention by developing 24- month product vision, targeted go-to-market strategies, data analysis and prioritizing customer needs with feature tradeoffs to deliver game-changing features for 2024-25
• Leveraged RNN ML model for S3 intelligent tiering to automatically optimize object placement & reduce storage costs by 25%
• Optimized S3 MRAP request routing logic by assisting with geography-based ML modeling, improving availability by 20%
• Collaborated in the REST API design & feedback process to improve scalability and reduce latency by 35% for 10K+ customers.
• Deployed SSE-C encryption for 7% S3 customers storing sensitive data, meeting federal compliance & reducing application overhead.
• Led planning and development of new multi-region replication capabilities for S3, enabling 50% more customers to achieve high availability objectives.
• Increased S3 storage revenue by 30% by developing and launching intelligent tiering feature leveraging machine learning to optimize costs.
• Drove product strategy and roadmap for S3 focused on performance, security, and analytics to boost engagement among enterprise customers. Grew enterprise subscriber base by 45% YoY.
• Managed cross-functional team to deliver 4 major S3 features including S3 Object Lock for compliance workflows and S3 Access Points to simplify access management.
• Launched S3 on Outposts to enable hybrid cloud capabilities, reducing latency by 30% for on-premises workloads.
• Led migration of S3 to microservices architecture, enabling faster feature development across regions and increasing availability by 35%.
• Developed and executed go-to-market strategy for S3 Glacier Deep Archive storage class, adding capacity for long term data retention. Over 40% of top customers adopted in first year.
• Implemented S3 usage analytics using customer data to provide actionable insights and improve storage optimization. Increased storage efficiency by 20%.
• Leverage predictive analytics to forecast resource usage with 97% accuracy, enabling capacity planning to reduce overages by 30%
• Assist in migration of crucial legacy services to next-gen architecture, to improve reliability by 45% and developer productivity by 40%
• Perform cohort analysis on pricing models to optimize pricing by 15% for key user segments, improving annual usage by 25%
• Partner with solution architects to develop reference architecture & best practices to help 35,000+ high-spend customers lower cloud costs.
Micron Technology, Boise, ID January 2021 – July 2022
Rotational Product Manager
Corporate Strategy Business Unit:
• Conducted in-depth market research and competitive analysis to identify industry best practices and emerging trends.
• Developed and maintained a detailed product roadmap, aligning it with 1000+ customers’ strategic objectives and priorities.
• Drove product roadmap and led 5 cross-functional teams to redesign and launch Micron's flagship DDR5 DRAM chip & module for data center servers, increasing market share by 15% and improving reliability by 20% which reduced RMAs.
• Scaled NPS by 17% to 83% and reduced support ticket volume by 25% through hands-on technical training to 200+ engineers
• Developed 24-month go-to-market strategy for Low Power DRAM chip, doubling design win pipeline within 1 year. Optimized LPDDR4 product mix and pricing strategy, increasing average selling price by 8% and margins by 3% over 2 years.
• Supported product launches by creating sales enablement materials, technical marketing collateral and FAQs highlighting Micron's LPDDR5 value proposition and competitive advantages to 100+ customers and 200+ sales engineers.
• Received recognition from client and Micron leadership for exceptional product leadership, contributing to increased client retention and new business opportunities.
Mobile Business Unit:
• Drove product roadmap and led cross-functional teams to develop Micron's first LPDDR5 mobile DRAM, improving performance by 25% and power efficiency by 30%.
• Scaled customer satisfaction score (CSAT) by 15% to 80% in mobile business by implementing customer advisory panels and using feedback to guide product developments.
• Developed and executed go-to-market strategy for 5G-optimized low power DRAM portfolio targeted at high growth segments like automotive and IoT. Achieved 45% design win rate.
• Created technical marketing assets and sales enablement collateral on LPDDR5 value proposition that were leveraged by sales teams globally to secure key smartphone design wins vs competitors.
• Conducted user interviews and surveys to gather feedback and insights, leveraging the Voice of the Customer (VoC) to drive product improvements.
• Collaborated with technical sales and marketing teams to develop go-to-market strategies and promotional materials for the product.
• Established a long-term product roadmap to guide future enhancements and innovations, aligning with the client's evolving business goals.
Compute and Networking Business Unit:
• Led planning and development of Micron's next-gen persistent memory modules using Storage Class memory, doubling capacity over current tech.
• Reduced RMAs by 30% by implementing rigorous reliability testing and qualification for server DIMMs, improving customer satisfaction.
• Drove product roadmap for DDR5 server DRAM focused on optimization for next-gen CPU/GPU architectures. Grew market share by 18% in data center market.
• Created 24-month roadmap for Computational DRAM focused on AI/ML workloads. Defined go-to-market strategy and secured 35+ customer design wins in first year.
• Developed technical assets on DDR5 and Computational DRAM targeted at hyperscale cloud service providers, generating 15 new customer trials and proofs of concept.
Bosch Global Software Technologies, Bangalore, KA, India January 2019 – August 2020
Product Owner
• Led a cross-functional team of engineers, designers, and analysts to enhance an enterprise solution for a Fortune 500 client, ensuring alignment with their strategic goals.
• Grew over-the-air (OTA) platform adoption 15% YoY by signing 25+ new automakers, reaching 100+ customers.
• Led planning & prioritization for bi-weekly roadmap reviews, delivering 75% of committed features per quarter and exceeding OKRs.
• Launched 30-day customer feedback program on improving test strategy, increasing CSAT from 72% to 80%
• Led development of OTA update system, conducted A/B testing, reduced security risks by 45% for engine control units and improved security patch deployment speed by 62%.
• Grew adoption of Bosch's vehicle diagnostic and maintenance platform by 20% YoY by adding support for 50+ new vehicle models, reaching over 200 OEM customers globally.
• Led agile development process for Bosch's connected vehicles platform, delivering over 80% of committed user stories per sprint and meeting quarterly OKRs.
• Launched bi-weekly customer advisory panel to get feedback on UX design and features of Bosch's infotainment system. Improved NPS from 70 to 85.
• Spearheaded rollout of new over-the-air (OTA) update capabilities for engine control units, reducing security vulnerabilities by 50%. Cut software deployment lead time by 70%.
• Developed minimum viable products (MVPs) to validate Bosch's self-parking system with real-world testing. Achieved 95% accuracy for parallel parking in under 30 seconds.
• Created prototypes and drove feedback loops with 40+ users to improve voice assistant UX in Bosch's smart cabin ecosystem.
• Led planning and delivery of new personalization features for Bosch's digital instrument cluster, allowing custom vehicle performance displays.
• Managed stakeholder expectations and scope creep through iterative prioritization of features for Bosch's ADAS product roadmap. Kept >90% customer satisfaction.
• Collaborated closely with 100+ very large B2B customers across Germany, Vietnam and India to understand specific business challenges and objectives, translating them into actionable product requirements.
• Developed and maintained a comprehensive product roadmap, prioritizing features and enhancements based on user feedback, market trends, and competitive analysis.
• Successfully delivered multiple product releases on time and within budget, exceeding customer expectations and improving overall customer satisfaction by 20%.
• Implemented Agile methodologies, including Scrum, to streamline development processes, resulting in a 30% increase in development team efficiency.
• Conducted user research and data analysis to identify pain points, resulting in a 15% reduction in user-reported issues and a 10% increase in user engagement.
• Worked closely with UX/UI designers to create intuitive user interfaces, resulting in a 25% decrease in user onboarding time and a 20% increase in user retention.
• Collaborated with the sales and marketing teams to create compelling product messaging and documentation, contributing to a 15% increase in lead conversions.
• Managed the product's financials, including budgeting and forecasting, and achieved a 10% cost reduction through efficient resource allocation.
• Instituted a robust feedback loop with the client, conducting regular product demos and feedback sessions, leading to a 25% reduction in change requests and improved client satisfaction.
• Continuously monitored market trends and competitor offerings, guiding strategic recommendations that resulted in a 15% increase in market share.
• Implemented a comprehensive analytics dashboard, enabling the client to track key performance indicators and make data-driven decisions, resulting in a 20% increase in
Bosch Global Software Technologies, Bangalore, KA, India
August 2017 - January 2019
Associate Product Owner
• Led a cross-functional team of engineers, designers, and data scientists to define the product vision, strategy, and roadmap.
• Conducted extensive market research and customer interviews to identify pain points and opportunities for improvement in customer engagement.
• Conducted 300 user interviews, compiled competitive market analysis of similar products, aiding data-driven product strategy & roadmap.
• Managed backlog for multi-vehicle OTA update feature. Broke initiative into 15+ user stories. Prioritized and estimated stories, delivering MVP feature on schedule. Authored integration requirements doc, enabling rollout to additional 50K vehicles.
• Facilitated secure coding training for 100+ developers, minimizing security threats by 52% and improving code resiliency.
• Conducted 250 interviews with drivers across 5 countries to gather insights on user needs and pain points for Bosch's smart cabin solution. Synthesized findings into prioritized roadmap.
• Analyzed market trends and competitive benchmarking to derive data-driven roadmap for Bosch's connected vehicles platform. Identified key capabilities to pursue in next 2 releases.
• Conducted win/loss analysis on Bosch's ADAS product proposals. Identified strengths and weaknesses vs. competitors. Recommended product and pricing adjustments for increased win rate.
• Managed stakeholder expectations through iterative backlog prioritization for infotainment system. Ensured roadmap alignment with customer needs and engineering capacity.
• Organized user feedback sessions and surveys to capture insights on improving UX for Bosch's vehicle diagnostic app. Achieved 30% increase in NPS score.
• Developed a comprehensive product backlog, prioritizing features and enhancements based on customer feedback and market trends. Managed sprint planning, backlog grooming, and daily stand-up meetings to drive Agile development processes.
• Oversaw the creation of detailed user stories and specifications, ensuring clarity and alignment with project goals.
• Worked closely with UX/UI designers to create intuitive and user-friendly interfaces, enhancing the overall customer experience.
• Implemented a robust analytics framework to track user behavior and engagement metrics, allowing data-driven decisions.
• Implemented 5+ automation solutions to reduce manual efforts by over 10 hours every week in testing and integration activities.
• Successfully launched the platform, meeting all project milestones and delivering it on time and within budget.
Navonmesha, Bangalore, KA, India May 2018 – July 2022
Product Owner/ Product Manager
• Spearheaded a cross-functional team of developers, designers, and QA analysts to deliver a digital workflow optimization solution for 25+ customers across 2 locations in India and 1 location in Germany, resulting in streamlined processes and increased operational efficiency.
• Recruited 50 engineers to build high-performing technical teams, overseeing execution of 50+ successful projects for 25+ customers.
• Optimized product development by instituting agile processes. Improved on-time project delivery from 60% to 85% over last 2 years.
• Provided executive-level leadership and direction for all operations, led the planning and rollout of new projects, facilitated external and internal stakeholder communication and established project progress & transparency through weekly status reporting.
• Onboarded 5 clients onto cloud CDN, and configured rate limiting, OWASP Top 10 Proactive controls, and DDoS mitigation rules on web application firewall, achieving 99.99% uptime and lowering security incidents by 67%
• Automated generation of traffic dashboards from WAF logs to provide daily, weekly, and monthly insights of 10+ KPIs to 5 clients.
• Recruited and led team of 60+ engineers and architects to deliver cutting-edge solutions for 30+ clients in healthcare, finance, and manufacturing verticals.
• Instituted agile delivery model focused on iterative development, early customer validation, and continuous improvements. Reduced project delays by 70%.
• Provided hands-on technical workshops across application modernization, cloud migration, and cybersecurity projects resulting in 95% client retention rate.
• Led recruitment, vendor selection, resource allocation, and budgeting for $2M+ multi-year digital transformation engagement for large insurance provider.
• Established standardized protocols and automated dashboards for real-time visibility into project KPIs across 20+ concurrent engagements. Improved resource forecasting by 30%.
• Directed information security practice delivering security assessments, infrastructure hardening, and compliance auditing services. Grew practice revenues by 200% in 2 years.
• Spearheaded development of proprietary automation platform for rapid deployment of cloud-based environments and CI/CD pipelines. Reduced new project setup time by 40%.
Nikhil Ramagiri | Team Lead – Recruiter
666 Plainsboro Rd, Suite #1116, Plainsboro, New Jersey 08536
