Tuesday, October 17, 2023

Salesforce


Certified Salesforce Developer with Platform Dev 2, Lightning, Apex, CRM available.

SUMMARY
       Around 9+ Years of IT Experience that includes around 7 years of experience in Salesforce CRM developer and Administrator and 1 year of experience as a Java Developer
       Highly seasoned and accomplished Salesforce Developer/Admin with a strong record of client satisfaction. Proven multitasker independent worker and team player. 
 
 
EDUCATION
       Bachelor of Engineering in computer science from JNTU
       Master of Science in Info System Technologies and Information Assurance (Wilmington University).
 
CERTIFICATIONS
       Salesforce Certified Administrator Number - (20055831)                                            
       Salesforce Certified Platform Developer I -Certificate Number (7294884)
       Salesforce Certified Platform Developer II -Certificate Number - (20064165)
       Salesforce Certified Platform App Builder Certificate Number - (20383272)
       Salesforce Certified CPQ Specialist Certification (21592996)
 
TECHNICAL SKILLS
 
Configuration Skills
SFDC Standard Object Configuration: Campaigns, Leads, Accounts, Contacts, Opportunities, Forecasts, Products, Assets, Contracts, Cases, Solutions, Ideas.
 
Custom Object development: Field creation, Page Layout creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, Reports, Dashboards, Formula Fields and Cross Object, Formula Fields.
Force.com Tools
Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector, Expert in Apex, Aura, VF
Programming Languages
C, C++, Core JAVA
Scripting Languages
HTML, XML, CSS, JavaScript
IDE                                                     
Eclipse 3.x, Force.com IDE
Tool
GIT HUB, Jenkins, Visual Studio Code, ANT, CI/CD pipeline, Azure DevOps
 Development methodologies
Agile, V-Model, Waterfall, SDLC
Databases
Oracle, SQL, DB2, Microsoft Office Suite, Jira, Selenium, JSP, ASP, JavaScript, Pramerica, ETL
 
 
 
 
PROFESSIONAL EXPERIENCE
 
Client: Meta, Austin, TX                                                                                          July 2023 – Still now
Role: Salesforce Developer/Admin
 
Responsibilities:
·      Involved in requirement gathering of Salesforce implementation with various user groups and
·      documented the requirements and interacted with all levels of external and internal customers.
·      Participated in daily Scrum meetings for various data analysis tasks.
·      Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads,
Campaigns, Reports, and Dashboards.
·      Created Custom Objects and fields for transactional and contractual information.
·      Involved in Salesforce.com Application Setup activities and customized the apps to match the
functional needs of the organization.
·      Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response
Rules for automating business logic.
·      Created workflow rules and defined related tasks, email alerts, and field updates.
·      Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation and
formula fields to the custom objects.
·      Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer
cases in the Cases Tab.
·      Created page layouts, and search layouts to organize fields, custom links, related lists, and other
components on record pages.
·      Used field-level security along with page layouts to manage access to certain fields.
·      Created Reports, and custom Dashboards for the manager's home page and gave accessibility to
dashboards for authorized people.
·      Used the sandbox for testing and migrated the code to the deployment instance after testing.
·      Executed various levels of Unit, Integration, and User Acceptance testing using test cases to prove
that the system conforms to specifications of business and quality requirements.
·      Handled different Integrations with other platforms, like CTI Integration.
·      Implemented Cast Iron for Data Migration with XML and XML schemas. WebSphere cast iron V6.3
was used where REST and JSON data were read and written to handle JSON data.
·      Configured read JSON activity, configured write REST, JSON activity to build orchestration on
Websphere Cast Iron.
 
Environment: Saleforce.com platform, SFDC, contract management Apex Language, VisualForce Pages,Component Controllers, Pages, Data Loader, IBM middle ware, App exchange, S-Controls, HTML 5, JavaScript, Apex Triggers, REST, JSON web services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Informatica On Demand, Customer Portals, Eclipse IDE Plug-in, ANT Tool.
 
Client: Flagstar Bank, Troy, MI                                                                                           Nov  2022 – July 2023
Role: Sr. Salesforce Developer
 
Responsibilities:
·      Expertise in advanced APEX/Visualforce development, including high-volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.
·      Designed and developed SFA based Application on the Froce.com Platform in the Salesforce.com environment with Apex programming language at the backend and Visual Force pages as the user interface.
·      Familiar with Salesforce’s latest product launches including Wave Analytics.
·      Developed wave dashboards using Salesforce platform as the backend.
·      Designed and developed SFA based Application on Force.com Platform in the Salesforce.com environment with Apex progthe ramming language at backend and Visualforce pages as user Interface.
·      Developed Apex classes and Triggers and linked them to manage the work owes.
·      Experience in con guring price quote(CPQ) with Apptus.
·      Used Organization security, Network security to ensure user could login only through o ce servers and Session security to ensure users have access only during their working hours.
·      Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
·      Used SOQL and SOSL for Data manipulation needs of the application using platform Database Objects
·      Integrated Salesforce.com with external systems like Oracle and SAP  using SOAP API and REST API.
·      Integrated applications with salesforce.com using SOAP web services API.
·      Used Informatica Power Exchange for integrating the SFDC with the legacy system.
·      Implemented communities and built external pages.
·      Involved in migrating data into Salesforce application using Apex Data Loader through CSV les. Installed an Apex Data Loader.
·      Used ANT tool to migrate from Dev to QA
·      Set up the CI/CD Pipeline for deployment through Change Sets from Sandbox to production.
·      Very good experience of using a Data loader and cleansing and de-duplicating Bulk loads.
·      Deployed Apex using Force.com IDE, Force.com Migration tool and Web services API.
·      Developed Visual Force pages which were rendered based on the salesforce1 app.
·      Developed custom UI using CSS, HTML, and Visualforce components and used JQuery, and JavaScript for front-end validation.
·      Designed a salesforce service cloud console to enhance productivity with the dashboard-like interface.
·      Planned community rollout framework as four steps - cyclic process (Establish, Manage, Engage and measure)
·      Responsible for writing SOQL and SOSL queries.
Environment: Agile, Salesforce.com platform, Service Cloud, Marketing Cloud, Chatter, Visual Force Pages, Data Loader, Custom Settings, Email Services, Workflow & Approvals, Custom Objects, Sandbox data loading, Apex data loader, Microsoft Excel.
 


Nikhil Ramagiri | Team Lead - Sales
W 732.753.0045 | nikhil@techsmartglobal.com
666 Plainsboro Rd, Suite #1116, Plainsboro, New Jersey 08536