Certified Salesforce Developer available
Name : Hima
Skill : Salesforce Developer
Current Client and Location : The NPD Group, Port Washington, NY
Visa : OPT
Looking for Remote roles.
CERTIFICATIONS:
Ø Certified Salesforce Platform Developer-1
Ø Certified Salesforce Administrator
Ø Certified Salesforce Platform App Builder
Ø Certified Salesforce Experience Cloud Consultant
PROFESSIONAL SUMMARY:
Ø Having 6 years of professional Software Development Experience with strong Object-Oriented Analysis, Designing and Programming skills with extensive experience including 5+ years in Salesforce.com CRM and Force.com platform with proficiency as a Developer and Administrator. 1 Year of experience in Java/J2EE Technologies.
Ø Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
Ø Customized existing Visualforce to align with Salesforce new Lightning UI experience.
Ø Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
Ø Used Salesforce Lightning Design System (SLDS) for developing Lightning Components, Actions, Event and Server-Side Controller.
Ø Creating lightning pages using Web Component, controller, helper, style, documentation, render, design, SVG.
Ø Experience in building reusable Lightning web components and using Lightning Framework.
Ø Involved in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.
Ø Good experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers and Events.
Ø Implemented Salesforce Lightning Web Components for a small set of users within the organization.
Ø Worked on both lightning frameworks Aura and LWC.
Ø Experience with Salesforce.com Sales Cloud, Service cloud, Community, and Force.com platform.
Ø Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
Ø Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
Ø Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
Ø Having experience on CPQ Zuora quote to cash integrating with salesforce CRM application.
Ø Having good experience on CPQ tools, integrating salesforce and CPQ using SOAP API and Rest API
Ø Having experience on Marketing Cloud implementation.
Ø Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.
Ø Supported and improved sales cycles by implementing CPQ solutions effectively.
Ø Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, Quoting etc.
Ø Customization of Apttus product by using Salesforce features like triggers, VF pages.
Ø Design, develop and implement solutions for the Apttus ligh system deployed on the Salesforce platform.
Ø Loading price, subscription to zuora and mapping with salesforce opportunity.
Ø Working with end to end Service cloud implementation like case management, CTI integration.
Ø Process knowledge of CRM processes like Sales, Marketing, customer service and customer support, Business processes and recommended solutions to improve their processes using Salesforce.com.
Ø Configured and Customized the Salesforce Sales Cloud, Service Cloud, and Opportunity Management for business support for customers.
Ø Experience in Data Integration and Data Migration from legacy systems to Salesforce using Apex Data Loader.
Ø Proficiency in Object Oriented Languages like Java, J2EE, JSP and another Java Technologies
Ø Experience in web technologies like HTML, XML, CSS, JavaScript, VB Script and jQuery.
Ø Experience in databases such as SQL Server, Oracle and MySQL.
Ø Worked closely with Business Users to enable business processes using SFDC.
Ø In-depth knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes, Customer Portal, Partner Portal which were used improve the business processes using Salesforce.com.
Ø Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk.
Ø Development of Salesforce using Eclipse IDE with Force.com Plug-in, Data Loader, Force.com Explorer, Metadata, SOAP and Web Services API.
Ø Good programming skills in frameworks like Java, JavaScript, SQL, CSS and HTML.
Ø Excellent technical skills along with the ability to communicate effectively and confidently with users, and team- members.
Ø Strong ability to prioritize tasks effectively and good at meeting deadlines.
TECHNICAL SKILLS:
Languages/Scripts
APEX, Visual Force, Lighting Components Controls, SOQL, SOSL, Java, J2EE, VB Script, Java Script, J-Query, HTML, XML, CSS.
Salesforce Technologies
Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce (Page, Controllers)
Web Servers
Tomcat 4.x/5.x, IBM HTTP Server, and Apache Web Server.
Application Servers
IBM Web Sphere Application Server 4.x/5.x.
RDBMS
Oracle, MS SQL Server, MS Access, IBM DB2.
Operating Systems
Windows NT, 2000, XP, Linux.
Reporting Tool
SAP Business Object Dashboard, Crystal Report and Web Intelligence.
Database Tools
MS SQL Server, Oracle, Ingres, MySQL
Force.com tools
Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector
Custom Integration
Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading
IDE
Eclipse, Force.com Eclipse IDE plug-in, MavensMate with Sublime Text
Tools
MS Visual Source Safe, HTML Dream weaver, Microsoft Project, Sub Version and MS Visio,
Platforms
Windows (NT/2000/XP/Vista/7)
EDUCATION:
Ø Bachelor of Technology in EEE from JNTUH, INDIA. 2012
Ø Master of Science in Computer Information Systems, from Bellevue University, Nebraska, USA. Nov 2020.
CERTIFICATIONS:
Ø Certified Salesforce Platform Developer-1
Ø Certified Salesforce Administrator
Ø Certified Salesforce Platform App Builder
Ø Certified Salesforce Experience Cloud Consultant
WORK EXPERIENCE:
Client: The NPD Group, Port Washington, NY Jun 2022 to Current
Role: Salesforce Developer
Responsibilities:
Ø Development, implementation, and update focusing on Sales cloud and Service cloud.
Ø Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity, and Custom Objects.
Ø Performed the role of Salesforce developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
Ø Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
Ø Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
Ø Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
Ø Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
Ø Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
Ø Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components.
Ø Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API.
Ø Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
Ø Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
Ø As an Administrator implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for Custom Picklist Fields.
Ø Expertise in using Eclipse IDE, Force.com and site.com, communities.
Ø Implementation of Salesforce.com Sales Cloud and Marketing Cloud.
Ø Customized Marketing Cloud Objects and Scheduled and managed marketing email sends with Salesforce Marketing Cloud.
Ø Implemented the Web-to-Lead functionality for the Marketing Campaign.
Ø Used the Sandbox for testing and migrated the code to the deployment instances after testing using change sets.
Ø Worked on Agile/Scrum Methodology using Version One and SDLC.
Ø API Integration through middleware like Informatica, Tibco.
Ø Case Assignment Rules to direct the case to appropriate group such as Stories & PCS Central Support.
Ø Managed ongoing support requests and administrative needs of users.
Ø Administered, Configured, and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
Ø Developed lightning components framework and some tools for developer's males it easier to build responsive applications for the force.com platform.
Ø Developed Lightning App Builder can help you build responsive apps that display on any device, as well as custom pages for Lightning Experience.
Ø Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.
Ø Created and maintained Reports and Dashboards to provide fast access to key business metrics.
Ø Case Management by Configuring Email-to-Case for the end user to submit a case through Outlook.
Ø Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
Ø Customized Chatter objects and tabs to view progress and discussion on business process.
Ø Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
Ø Worked on different Sandboxes for development & testing; Involved in migrating the code to production instance in installments using Change Set.
Ø Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
Ø Configured Chatter to track emails from Outlook to Salesforce by following a user.
Ø Responsible for weekly and monthly Data Export, updates, and backup for the organization.
Ø Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.
Environment: Saleforce.com platform, Apex Classes, Aura Components, LWC Components, Visual Force Pages, Data Loader, standard Objects, Page layouts, Reports, Marketing Cloud, Content Builder, Journey Builder, data loading, Agile methodology, Jira, Rally, Automation Studio, SQL, SOQL.
Client: Chico’s, Fort Myers, FL. Jan 2021 to Aug 2022
Role: Salesforce Developer
Responsibilities:
Ø Development, implementation, and update focusing on Sales cloud and Service cloud.
Ø Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
Ø Performed the role of Salesforce developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
Ø Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
Ø Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
Ø Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
Ø Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
Ø Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components.
Ø Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
Ø Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
Ø As an Administrator implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields and defined Field Dependencies for Custom Picklist Fields.
Ø Implemented the Web-to-Lead functionality for the Marketing Campaign.
Ø Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.
Ø Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Web Components for a small set of users within the organization.
Ø Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component (LWC) look and feel better.
Ø Built customized Lightning web components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
Ø Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
Ø Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component (LWC) features.
Ø Replaced all the JavaScript buttons with Quick Actions or Lightning Web Components (LWC) in Lightning.
Ø Involved in creating lightning Pages inside Lightning Community Builder.
Ø Customized Chatter objects and tabs to view progress and discussion on business process.
Ø Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.
Ø Created and maintained Reports and Dashboards to provide fast access to key business metrics.
Ø Case Management by Configuring Email-to-Case for the end user to submit a case through Outlook.
Ø Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
Ø Customized Chatter objects and tabs to view progress and discussion on business process.
Ø Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
Ø Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
Ø Configured Chatter to track emails from Outlook to Salesforce by following a user.
Ø Responsible for weekly and monthly Data Export, updates and backup for the organization.
Ø Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.
Environment: Salesforce.com platform, SAML 2.0, Service cloud, Quotes, Service Cloud, Marketing Cloud, Role Hierarchies, Sharing Rules, Email Templates, Oracle, Reports, Dashboards, Custom Objects, Custom Tabs, Email Service, Security Controls.
Client: Spencer’s, Egg Harbor Township, NJ Oct 2017 to Jan 2019
Role: Salesforce Lightning Developer
Responsibilities:
Ø Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
Ø Designed, developed and deployed Apex Classes Extension Classes to support Visualforce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
Ø I configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.
Ø Responsible for Apttus CPQ/CLM packages installations and data settings in Dev sandbox.
Ø Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals.
Ø Created CPQ process using Apptus CPQ and CL AppExchange tool in Quote.
Ø Integrated Apptus CPQ and CLM applications and automating processes on Salesforce platform.
Ø Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
Ø Developed Apex Classes, Controller Classes and Apex Triggers on Force.com for various functional needs in the application and experienced in creating lighting pages inside lighting Community builder.
Ø Worked on Salesforce Platform to build Mobile App by enabling lightning components for use in theSalesforce1 mobile platform to make Lightning application to mobile
Ø Created Lightning page with some customizations based on the components used and created the Lightning app.
Ø Experience in Importing leads and contacts, modifying price lists, particularly if there are a lot of promotions and limited-time offers and changing delegation and escalation paths to account for absences or extended travel.
Ø Developed Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
Ø Assist with project implementation and control monitoring process related to quality assurance (QA) and user assisted testing (UAT).
Ø Implemented Marketing Sales, Customer Service, Call Center & Support Administration with Service Cloud.
Ø Experienced in Salesforce Marketing Cloud in taking control of our marketing messages.
Ø Involved in coding for modules for all the Sub-Application of the CRM application which involves extending existing SFDC standard components using Apex, VisualForce and other utilities.
Ø Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
Environment: Saleforce.com platform, Apex Classes, Aura Components, Visual Force Pages, Data Loader, standard Objects, Page layouts, Reports, Marketing Cloud, Content Builder, Journey Builder, data loading, Eclipse IDE Plug-in, TFS, Agile methodology, ANT Migration Tool, Jira, Rally, Automation Studio, SQL, SOQL, GIT, Bitbucket, Maven, MuleSoft.
Client: Circle IT Solutions - Hyderabad, India May 2015 to Sep 2017 Role: Salesforce Developer/ Administrator
Responsibilities:
Ø Performed various activities as part of the project like gathering information, analyzing the information, and documenting the functional and non- functional requirements. Then after, implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
Ø Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards. Additionally, developed various Custom Objects, Tabs, Components and Visual Force Pages.
Ø Created various users along with the creation of specific roles, profile and appropriate Permission sets for them.
Ø Created and deployed several Reports using salesforce.com platform along with the development of custom objects.
Ø Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application along with the test classes for them.
Ø Responsible for addition of pick list values, modification of page layouts, and also creation of email templates using VisualForce.
Ø Created and maintained documentation on processes, application configuration, and training material for users and provided ongoing support.
Ø Used sandbox for testing and then migrated the code to the deployment instance.
Ø Environment: Force.com IDE, Force.com Sandbox, Import Wizard, Apex, Controllers, Custom objects, Reports, Visual Force Pages, Apex Triggers.
Client: Syntel, Pune, India Jun 2014 to Apr 2015
Role: Java Developer
Responsibilities:
Ø Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
Ø Involved in the creation of Use Cases, Class Diagrams and Sequence Diagrams for analysis and design of application.
Ø Designed and developed web pages using JSP, HTML and used JavaScript for clientside validation. Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
Ø Worked on the development of various web applications based on the client needs.
Ø Responsible for maintenance and production support of the application documented design and functional aspects of the application.
Ø Record technology solutions involving user needs documents, user manual design decisions and executive summaries across projects.
Ø Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.
Ø Developed data model and stored procedures.
Ø Developed user interface screens, and administrative screens using JSP and JavaScript to perform checking and validation at Client’s side.
Ø Developed new java code and executed new features through business requirements.
Ø Extensively used SQL to generate stored procedures and functions to use with Java.
Environment: Java Servlets, JSP, JavaScript, XML, CSS, HTML, Apache Tomcat, JDBC, Oracle 10g, SQL.
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